Sanlam *******

After taking out a severe illness and income protector policy which cost almost R1400.00 a month, I am disgusted by the service I am receiving from Sanlam's claims department. Upon taking up the policy's they ask you a million questions send a nurse to you do blood test and when there is a claim want 100 forms filled out by specialist and your GP and Dr's that you haven't seen in years and which you told them initially has misdiagnosed you in the past before Sanlam took up the policy. Your premiums are good enough until they have to pay you out. As soon as the time lapses on one document you send they ask you to fill out another it's been 3 months with no response. Everytime you phone to speak to the person responsible they are in meetings and never get back to you. This is highway and ****************. They than sent me a letter from the claims department yesterday to tell me the underwriters require more information to review the claim. Was the underwriters not suppose to do that upon inception of the policy. I would not recommend Sanlam to anyone Discovery or FNB is the best in my opinion this ticky line company only preys on people. Still waiting since Tuesday for someone to call and all I'm getting is e-mails but than again they are a bunch of robots. I asked for the call recordings which I am still waiting for as full disclosure was done on the call the ***ards has still not sent it. According to FAIS I have the right to it.