Sanlam the worst retirement funds company in the Africa & SA!

I have resigned from my company in Jan 5th, 2025. By the end of Jan, I have started the process to withdrawal all my funds from Sanlam. All paperwork was sent to the employer and back to Sanlam for process. Today April 9th, I have since waiting on the release of my funds from Sanlam. Their on SLA policy stipulate that all process of withdrawals take up to 6 weeks. I am climbing toward 10 weeks now and every week the same message that administrator is still working or no movement since escalation. I then requested that the Cale Centre Manager ( Divesh Desai) and Team Leader (Phindle Mkhiza) of the call centre agents to give me a call and up until today nothing. My concern is this, Sanlam who is an organisation always talks about customer satisfaction but I am so sorry Sanlam, your services are EXTREMELY BAD and it seems that you as an insurance, health, retirement funds company don't put your clients first. Word of warning to many potential clients out there who are think of using SANLAM, please stay away because they don' deliver. It is unfortunate that you only have to experience this, when it comes delivery on what they promise.