Sanlam the ********

If zero was optional i was going to send zero. Sanlam is is running a ****. The will sent someone to say thy will assist but no assistance from head office. I hv being sitting with a problem for 2 years. Thy are pushing me to cancel. Thy know i wouldn't get my money back. Where can i report them. I am tired. Paying over 800 for funeral cover in this pandemic