Sanlam takes months to process your medical aid gap cover claims - horrible client service

Sanlam takes months to process your medical aid gap cover claims

My son had an operation in the beginning of this year

We are still waiting for Sanlam to pay out our medical aid gap cover claim

We probably used more cell airtime than what our claim is worth to try get feedback

Please this is the most horrible client service ever

We have been promised many times that they'll pay our claim in the next 7 days but time goes by and nobody gives us feedback

Super unprofessional