EB
Eugene B
1 reviews | Active since Mar 2019
07 May 2020, 15:18
Sanlam - support totally ***********.
How difficult can it be to update my contact details, email address and cell phone Number, to allow me to reset my password? Should this process take more than 6 months?
Your support staff are *********** and your support system dysfunctional.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
07 May 2020, 15:22Dear Eugene
We are sorry to hear about your experience and will refer your complaint for urgent investigation.
Kind regards
Sanlam Client Relations
We are sorry to hear about your experience and will refer your complaint for urgent investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply07 May 2020, 15:22
Official
Dear Eugene
We are sorry to hear about your experience and will refer your complaint for urgent investigation.
Kind regards
Sanlam Client Relations
We are sorry to hear about your experience and will refer your complaint for urgent investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
12 May 2020, 11:20Dear Eugene
We have been informed that the relevant department has assisted you with your matter.
Kind regards,
Sanlam Client Relations
We have been informed that the relevant department has assisted you with your matter.
Kind regards,
Sanlam Client Relations
Sanlam's reply12 May 2020, 11:20
Official
Dear Eugene
We have been informed that the relevant department has assisted you with your matter.
Kind regards,
Sanlam Client Relations
We have been informed that the relevant department has assisted you with your matter.
Kind regards,
Sanlam Client Relations