L
Laurentius

1 reviews | Active since Jan 2026

02 Feb 2026, 16:43

Sanlam sucks ducks.

We have a retirement annuity that ended. We want to transfer it to my wife's GEPF pension fund which is totally legal. Sanlam tells us first you can't do it now the ****** tell us we cant get cash because we are not reinvesting it by them. They are a bunch ******. People do not invest by them. For the past year we have been to them and everytime the payout amount get's less and less

0
Replies (4)
Sanlam
Sanlam's reply02 Feb 2026, 16:55
Official
Good day Laurentius   We are sorry to hear of your poor client service experience. Please respond to our private message.  Regards
 Sanlam Client Care 
L
Laurentius's update03 Feb 2026, 09:01
Reviewer Update
So you called and still trying to mess us about. We will spend time and money to go back to Sanlam today. If nothing happens today then we will take it further and we will not go via the ombudsman.

No regards for Sanlam
L
Laurentius's update03 Feb 2026, 09:04
Reviewer Update
Legislation (Rule 11A) provides clarity, while courts increasingly certify actions to hold corporations accountable.
Sanlam
Sanlam's reply03 Feb 2026, 14:12
Official
Thank you for confirming that you have been contacted and feedback was provided to you.

 Regards
 Sanlam Client Care