SANLAM SUCKS!!!

This is the worst company ever!!! They can write a policy in 5 minutes, but payout takes 5 weeks! After waiting for 3 weeks and pleading for it to be expedidited, suddenly today (the due date) Sanlam decides to add another 2 weeks. This they do without informing me or giving any reasons. If I did not phone, I probably would not even have known until the time as they never bothered to inform me. Despite the claim being marked as critical, no manager is available to speak to me, but (get this) I am welcome to phone the manager later when he is available. Please, if anybody out there is thinking of doing business with Sanlam, DONT!!! They are terrible and surely must be going bankrupt because they are desperate for interest. You Wii DIE before you will get your money.