1 reviews | Active since Nov 2019
Sanlam Sucks
Sanlam sky has wrongfully deducted money from my account I have no policy whatsoever with them or even temped to fill in anything but money was still deducted without my authority I have been sending emails called about 100 times and all feedback they could give over the phone is that it would pay out within 5 working days ... it’s been more thn 5 days actually 2 weeks and I still haven’t received anything I’ve made a million calls Friday the 15th of November and they confirmed they are aware and that it is more thn 5 days but it’s still in process and would be in same day but I haven’t received any correspondence I wonder how they treat their actual clients whom has policies with them if they cannot assist someone who doesn’t even have one but took money from them sanlam sucks
We acknowledge receipt of your complaint and will investigate it.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will investigate it.
Kind regards
Sanlam Client Relations
We have been informed that the relevant department has made contact with you. We are terribly sorry for your experience with us. We will be closing the matter on the Hello Peter platform as your matter is being dealt with by the responsible team. We would encourage you that all future dealings relating to this matter should be handled directly with the consultant for a more expeditious handling of your case.
Kind regards,
Client Relations
We have been informed that the relevant department has made contact with you. We are terribly sorry for your experience with us. We will be closing the matter on the Hello Peter platform as your matter is being dealt with by the responsible team. We would encourage you that all future dealings relating to this matter should be handled directly with the consultant for a more expeditious handling of your case.
Kind regards,
Client Relations