PC
Patricia C
1 reviews | Active since Aug 2021
04 Aug 2021, 09:48
Sanlam sucks
My husband passed on and left me his anuity capital and now they say it is not able to be paid out in full I must change it to the annuity and accept it. When we changed this in Alberton we were told I will be getting the capital not the monthly payment they take 10 working days to read and answer your email how does that work. Disgusting
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Replies (2)
Sanlam's replyOfficial
04 Aug 2021, 09:53 Dear Patricia
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply04 Aug 2021, 09:53
Official
Dear Patricia
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
06 Aug 2021, 10:30 Dear Patricia
We received feedback that one of our consultants were in touch with you. They are investigating further and will provide you with further feedback.
Regards,
Sanlam Client Relations
We received feedback that one of our consultants were in touch with you. They are investigating further and will provide you with further feedback.
Regards,
Sanlam Client Relations
Sanlam's reply06 Aug 2021, 10:30
Official
Dear Patricia
We received feedback that one of our consultants were in touch with you. They are investigating further and will provide you with further feedback.
Regards,
Sanlam Client Relations
We received feedback that one of our consultants were in touch with you. They are investigating further and will provide you with further feedback.
Regards,
Sanlam Client Relations