1 reviews | Active since Jan 2017

17 Jan 2017, 06:49

Sanlam sucks!!!

<p>&nbsp;I did a claim on my sanlam sky investment on the 6th of January and was told it takes 2/3 days, as I was desperate for money, 2/3 working days was nothing to wait for. It's been 11 days and I'm suffering from a &nbsp;*** service. Only on the 16th I'm being told I'm missing a document. Which idiots work here??? I really wish I could take my investment elsewhere, next time I need to claim I don't need this nonsense. Today is the 17th just waiting to hear what bull they say..emailed them twice with a "sent status" they keep saying we didn't receive it. Tired of this really.</p>

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Replies (2)
Sanlam
Sanlam's reply17 Jan 2017, 09:05
Official

We acknowledge your posting, and will refer it to Management for immediate attention.

Regards

Client Relations

Sanlam
Sanlam's reply17 Jan 2017, 11:27
Official

Sanlam Sky has informed us that they have made contact and confirmed that payment was made. Again accept our apologies for the lack of service, and trust that you are satisfied with this intervention

Regards

Client Relations