NM
Ntaoleng M
1 reviews | Active since Feb 2013
08 Jun 2024, 16:49
Sanlam Strikes Again
I took out a loan with Sanlam in 2018. I paid it off in 2022. To my surprise, this account is very much open and active on the Credit Bureau. This gives the impression that I'm over-indebted, when this is not even the case.
I would like for this to be sorted ASAP, else I'll have no option but to escalate the matter with the relevant body.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
09 Jun 2024, 11:43Good day Ntaoleng
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply09 Jun 2024, 11:43
Official
Good day Ntaoleng
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
11 Jun 2024, 08:56Good morning Ntaoleng
We have received feedback from Sanlam Personal Loans that they have been in contact with you and that they are busy assisting you.
Regards
Sanlam Client Care
We have received feedback from Sanlam Personal Loans that they have been in contact with you and that they are busy assisting you.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply11 Jun 2024, 08:56
Official
Good morning Ntaoleng
We have received feedback from Sanlam Personal Loans that they have been in contact with you and that they are busy assisting you.
Regards
Sanlam Client Care
We have received feedback from Sanlam Personal Loans that they have been in contact with you and that they are busy assisting you.
Regards
Sanlam Client Care
Best regards,