SR
Shane R

1 reviews | Active since Mar 2015

25 Aug 2020, 02:42

Sanlam still not sent SARS Recon as requested

Good day,

My details are as follows :

Shane Robertson Id no...... ‪***‬ Tax ref no....... ‪***‬

SARS is waiting for a Recon from Sanlam for a lump sum transfer from Sanlam pension fund to Alexander Forbes of about R800 000 Sanlam continue to tell me that they have sent it to SARS but SARS keep telling me that they have not received it. Please contact each other to solve this problem and give me feedback so that I can submit my tax return.

Thank you

Kind Regards

Shane Robertson

Cell :‪***‬

0
Replies (2)
Sanlam
Sanlam's reply25 Aug 2020, 06:06
Official
Dear Shane

We acknowledge receipt of your complaint and will refer it to the relevant department to investigate. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply26 Aug 2020, 15:58
Official
Dear Shane

We were informed that one of our consultants has e-mailed you and advised you of the way forward.  Should there be any other issues relating to the matter, we once encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations