TM
Thokozile M
1 reviews | Active since Dec 2022
01 Mar 2023, 15:23
Sanlam *****ing customers money!!!
Good Day
I would like to complain about Sanlam *****ing a non customer’s money. A debit order went through my account. I am so angry because I don’t have a policy or account with Sanlam at all!
How did this happen??? I called my bank only to find out that the amount can’t be reversed even worse! Please can a supervisor or Manager call be back on my number *** urgently. I tried calling your *** held on for hour no luck!
Please can you remove this debit order please!!!! 😤😤😤😤
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
01 Mar 2023, 15:43Good day Thokozile
We are sorry to hear of your frustrating experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your frustrating experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's reply01 Mar 2023, 15:43
Official
Good day Thokozile
We are sorry to hear of your frustrating experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your frustrating experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
TM
Thokozile M's updateReviewer Update
02 Mar 2023, 08:09Good day on my bank statement I see MDFRLNSHP*** an amount of R250 debit.
TM
Thokozile M's update02 Mar 2023, 08:09
Reviewer Update
Good day on my bank statement I see MDFRLNSHP*** an amount of R250 debit.
Sanlam's replyOfficial
02 Mar 2023, 09:45Good day Thokozile
We have responded via private message.
Regards
Sanlam Client Care
We have responded via private message.
Regards
Sanlam Client Care
Sanlam's reply02 Mar 2023, 09:45
Official
Good day Thokozile
We have responded via private message.
Regards
Sanlam Client Care
We have responded via private message.
Regards
Sanlam Client Care