NS
Ntokozo S

1 reviews | Active since Sept 2025

12 Sept 2025, 15:36

Sanlam South Africa – A Heartless ****

Our mother, Christina Sihlangu, paid Sanlam’s highest Funeral & Life Cover premium of more than R2000 per month for 30 years at the Nelspruit branch Under Chris. When she died, Sanlam refused to pay, calling it “no dependents” and saying the payout goes to the state.

This left her 5 children and 13 grandchildren with over R100,000 debt while her body lay in the mortuary for 2 weeks.

Sanlam is a **** – a company built on *****, *******ion, and betrayal. We will fight this through every legal and public channel until justice is done.

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Replies (2)
Sanlam
Sanlam's reply12 Sept 2025, 15:43
Official
Good day Ntokozo  
 
 We are truly sorry to hear about your poor client service experience during this difficult time. We have referred your complaint to Sanlam Life.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply19 Sept 2025, 11:08
Official
Good day Ntokozo

This is to confirm that you were contacted and feedback was provided.
 
Regards
Sanlam Client Care