TM
Teboho M
1 reviews | Active since Aug 2019
15 Aug 2019, 11:10
Sanlam sky worse service
I have been a good client to sanlam but they continue to be bad to me.they continuously debit my account which resulted in bank charges of over a R1000.i went to their branch to ask for assistance dey refused n told me I was supposed to go back to the bank but if it was not because of sanlam ABSa will not have taken my money
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Replies (2)
Sanlam's replyOfficial
15 Aug 2019, 11:14Good day Teboho
We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case.
Regards
Client Relations
We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case.
Regards
Client Relations
Sanlam's reply15 Aug 2019, 11:14
Official
Good day Teboho
We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case.
Regards
Client Relations
We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case.
Regards
Client Relations
Sanlam's replyOfficial
16 Aug 2019, 08:51Good day
We are unable to trace any records given the detail you provided. Please provide us with the relevant Sanlam reference number. The reference number must be quoted in the space that Hello Peter provide for this purpose.
Regards
Client Relations
We are unable to trace any records given the detail you provided. Please provide us with the relevant Sanlam reference number. The reference number must be quoted in the space that Hello Peter provide for this purpose.
Regards
Client Relations
Sanlam's reply16 Aug 2019, 08:51
Official
Good day
We are unable to trace any records given the detail you provided. Please provide us with the relevant Sanlam reference number. The reference number must be quoted in the space that Hello Peter provide for this purpose.
Regards
Client Relations
We are unable to trace any records given the detail you provided. Please provide us with the relevant Sanlam reference number. The reference number must be quoted in the space that Hello Peter provide for this purpose.
Regards
Client Relations