MC
Mathuto C
1 reviews | Active since May 2019
17 Sept 2020, 05:43
Sanlam Sky unprofessional
The way they were questioning my sister when she wanted to find out how many people she covered in her policies it was very professional at all it was an African male and he refused to help her instead he asked her lots of questions and my sister was using her airtime to call them she wants to cancel all those 3 policies
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
17 Sept 2020, 06:15dear Mathuto
We acknowledge receipt of your complaint and will refer it to the relevant department for assistance.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department for assistance.
Kind regards
Sanlam Client Relations
Sanlam's reply17 Sept 2020, 06:15
Official
dear Mathuto
We acknowledge receipt of your complaint and will refer it to the relevant department for assistance.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department for assistance.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
17 Sept 2020, 08:32Dear Mathuto
Kindly provide the ID or policy number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
Kindly provide the ID or policy number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply17 Sept 2020, 08:32
Official
Dear Mathuto
Kindly provide the ID or policy number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
Kindly provide the ID or policy number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
MC
Mathuto C's updateReviewer Update
17 Sept 2020, 09:12SG***0
SG***5
HS***7
I my sister needs to remove them
SG***5
HS***7
I my sister needs to remove them
MC
Mathuto C's update17 Sept 2020, 09:12
Reviewer Update
SG***0
SG***5
HS***7
I my sister needs to remove them
SG***5
HS***7
I my sister needs to remove them
Sanlam's replyOfficial
17 Sept 2020, 09:30Dear Mathuto
Please resend the information in the private field. Hello Peter blocks the information when it is posted publicly for your protection.
Regards,
Sanlam Client Relations
Please resend the information in the private field. Hello Peter blocks the information when it is posted publicly for your protection.
Regards,
Sanlam Client Relations
Sanlam's reply17 Sept 2020, 09:30
Official
Dear Mathuto
Please resend the information in the private field. Hello Peter blocks the information when it is posted publicly for your protection.
Regards,
Sanlam Client Relations
Please resend the information in the private field. Hello Peter blocks the information when it is posted publicly for your protection.
Regards,
Sanlam Client Relations