Sanlam Sky STOPS policies

All my five different policies would have lapsed/stopped if no payment was made on the 28 April 2023.

All five would have made a third consecutive month of nonpayment, moreover, two or three of those policies would have reached a tenth month (inconsecutively) of nonpayment, which also qualifies policies to lapse.

All this would have been the case if I had missed the payment on the 28 April 2023, as the pay date of my policies.

Payment for all five policies was made on the 28 April 2023.

8 May 2023 Sanlam Sky announces policies have stopped, I lodged a dispute same day via email and attached proof of payment. I followed up with phone calls. 12 May I received dispute acknowledgement & their turn around time of 5 working days.

The matter has not been resolved to date.