1 reviews | Active since Jan 2020
Sanlam sky solutions is *****!!! They boost sales by de*****ing people
Sanlam sky solutions is a disappointment company. Early last year I went to a financial literacy workshop at Mafikeng Office park and sanlam sky solutions Mabatho office was in presence. As per any government workshop or training an attendance register on which we wrote our Persal numbers was circulated and we filled in our details. Their representative nomvula mothusi was there. November month end I realise a shift in my salary and I immediately call HR to enquire what happened and they told me I took up 2 policies with sanlam sky which I knew nothing about and I don't even have any documentation or whatever of that kind. I called sanlam sky solutions and they told me nomvula mothusi opened those policies and when they read out the particulars, even the names were not mine but my Persal number was used. I asked what I needed to do and they said I should make an affidavit, send it in together with a copy of my ID and my bank statement as well as my salary advice, I did just that and till today there is no response. I called their office in Mafikeng, Mabatho to please give me cancelation letters as the HR doesn't want to help me they say they need stamped cancelation letters but they are refusing to assist me as well even after I explained that their consultant **********ly opened policies without my consent. I've never been this frustrated and worse I'm on maternity leave I just gave birth I can't travel from free state to North West to sort all of this mess out.
We are terribly sorry to hear of your experience. Kindly provide your ID number in order for us to investigate further.
We look forward to hearing from you.
Kind regards,
Client Relations
We are terribly sorry to hear of your experience. Kindly provide your ID number in order for us to investigate further.
We look forward to hearing from you.
Kind regards,
Client Relations
Thank you for your details. We have escalated your matter to the responsible team for further investigation.
Kind regards,
Client Relations
Thank you for your details. We have escalated your matter to the responsible team for further investigation.
Kind regards,
Client Relations
Unfortunately, I cannot provide you with that information at this time. I have escalated it to the responsible team for urgent handling.
Kind regards
Client Relations
Unfortunately, I cannot provide you with that information at this time. I have escalated it to the responsible team for urgent handling.
Kind regards
Client Relations
You have alerted us to your issue and therefore your matter was escalated so that we may investigate and provide you with feedback.
Kind regards,
Client Relations
You have alerted us to your issue and therefore your matter was escalated so that we may investigate and provide you with feedback.
Kind regards,
Client Relations
We sincerely apologise for the service experience received.
Client Relations
We sincerely apologise for the service experience received.
Client Relations
Regards
Client Relations
Regards
Client Relations
We have escalated your matter again to the relevant department for further assistance.
Kind regards,
Client Relations
We have escalated your matter again to the relevant department for further assistance.
Kind regards,
Client Relations
We have escalated your matter and the team will provide you with feedback.
Regards,
Client Relations
We have escalated your matter and the team will provide you with feedback.
Regards,
Client Relations
We have received feedback that the responsible team has made contact with you and explained that they are awaiting feedback from the distribution department.
Kind regards
Client Relations
We have received feedback that the responsible team has made contact with you and explained that they are awaiting feedback from the distribution department.
Kind regards
Client Relations
We acknowledge receipt of your matter. We have escalated it to the responsible team for further assistance.
Kind regards,
Client Relations
We acknowledge receipt of your matter. We have escalated it to the responsible team for further assistance.
Kind regards,
Client Relations
We sincerely apologise for the service experience received.
We sincerely apologise for the service experience received.
