RM
Retshepileng M
1 reviews | Active since Oct 2018
20 Feb 2020, 20:58
Sanlam sky sham
I have a deduction that went off on my salary slip of Sanlam sky. I made enquiries as I didn't take any policy with them. All they do is to make me hold for hours without any assistance. I sent emails to their complaints department I haven't even received one feedback from them. I am very frustrated because I don't even know who gave them the right to my salary advice.
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Replies (2)
Sanlam's replyOfficial
20 Feb 2020, 23:09Dear Retshepileng
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply20 Feb 2020, 23:09
Official
Dear Retshepileng
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
24 Feb 2020, 17:14Good day, Retshepileng
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards,
Client Relations
Sanlam's reply24 Feb 2020, 17:14
Official
Good day, Retshepileng
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards,
Client Relations