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tsholofelo H

1 reviews | Active since Nov 2014

16 Jan 2025, 14:39

Sanlam sky - poor service

I have submitted funeral claim on Tues to Sanlam sky. I haven’t received any feedback regarding my claim. I have been paying this insurance for over 5 years but now I have to struggle to receive pay-out. M dissapointed with their level of service.

0
Replies (2)
Sanlam
Sanlam's reply16 Jan 2025, 15:25
Official
Good day Tsholofelo

We are sorry to hear this.  Your complaint has been escalated to the relevant team to assist you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply17 Jan 2025, 09:29
Official
Good day Tsholofelo

We have received feedback that you have been sent an email regarding your complaint.

Regards
Sanlam Client Care