YS
Yolani S

1 reviews | Active since Jun 2011

26 Aug 2020, 21:41

Sanlam Sky pay up.!!

I have been trying to claim for funeral Policy for over a month but sanlam Sky wont pay my claim. I have been calling using my airtime but no assistance. Sanlam has short paid the funeral claim. I tried to follow up with them but they always escalate the matter but non payment. Can Sanlam Sky pay Mlungisi Cornel Saul funeral claim.?

0
Replies (3)
Sanlam
Sanlam's reply26 Aug 2020, 21:44
Official
Dear Yolani

We acknowledge receipt of your complaint and will refer it to the relevant department to investigate. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply28 Aug 2020, 08:35
Official
Dear Yolani

We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department.  Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
Sanlam
Sanlam's reply01 Sept 2020, 13:53
Official
Good day We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform.  Should thee by any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
 
 Kind regards
 
 Client Relations