Sanlam(sky) is unreliable

<p>I hate Sanlam with passion. I took a funeral cover with pre-funder in 2006 with sanlam, that means if I don't claim for 5 years I will get money back. In 2012 January I was due for the first payment. I fought for Sanlam to pay my money back. They told me stories that I have missed a premium and I asked how could I miss a premium while they are the ones who are debiting my account just after my payday. Then they requested my bank statements. I had to pay for those bank statements since were very old and were from the archives. Then they pay my pre-funder it was to the amount of R4000.00. Again this year I am due for my Pre-funder I am told that last month my premium was short with R25.00 and I aksed why is that, they said its the system. Of which that is not my fault. So the matter was escalated to check who is at fault. Today I am told that the amount that is due to me is R375.00. For me that an insult. My question is how did they get to that amount just when I am paying more money I am getting less. Sanlam is a very bad organisation when it comes to pay out. I am ready to take this matter with my attorneys. I will demand my 10 year premiums back. I lost confidence in them and wonder if they will be able to pay my funeral if I die. Every month I am debited and every year the premium increases. I will take sanlam down I am going to let this go away. Such a bad organisation. I thought this time things will change gave them a swcond chance but now I regret. To make things worse I am paying this money its extra from my normal premium. </p>