Sanlam Sky is the worst

Item: Sanlam
Rating: 1
Author: Tina M

We submitted documents to make a claim last year, till today there hasn't been a payout... They keep sending messages the the process will take 8 weeks. We've been patient trying to call but they always say they are processing the payout.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

11 Aug 2021, 11:30

Dear Tina

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations

Sanlam's reply11 Aug 2021, 11:30

Official

Dear Tina

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations

Sanlam's replyOfficial

12 Aug 2021, 09:07

Dear Tina

We have tried calling you a few times but the number remains engaged. Please provide a convenient time for a callback and/or an alternative number.

Kind regards
Sanlam Client Relations

Sanlam's reply12 Aug 2021, 09:07

Official

Dear Tina

We have tried calling you a few times but the number remains engaged. Please provide a convenient time for a callback and/or an alternative number.

Kind regards
Sanlam Client Relations

Tina M's updateReviewer Update

12 Aug 2021, 09:49

My number is *** or ***

Tina M's update12 Aug 2021, 09:49

Reviewer Update

My number is *** or ***

Sanlam's replyOfficial

12 Aug 2021, 10:45

Dear Tina

Thank you for getting back to us. One of our consultants will call you shortly.

Regards
Sanlam Client Relations

Sanlam's reply12 Aug 2021, 10:45

Official

Dear Tina

Thank you for getting back to us. One of our consultants will call you shortly.

Regards
Sanlam Client Relations