1 reviews | Active since Jan 2020
Sanlam sky is a *****. They pride themselves in poor service and not paying people their claims.
Sanlam sky is the worst company ever. I followed proper channels as to reporting the ********** opening of policies on my behalf. The forensics have concluded their research and I am to be paid. I have been sent from Pillar to post with the answer being that they are going to get someone to call me. I use my airtime calling them to find out how soon they can process my payment and one call center operator said that the money was supposed to be in my account by now but there was an error from their side I will get it today. They are so relaxed about the matter and have total disregard of me anymore. I know even now they are going to say someone will call me but no one will. The level of poor service is what they pride themselves in. I had to go through the worst during my pregnancy when they were deducting my money and with no one even trying to help me with cancelation letters, I still have to endure with a newborn in my arms. Shuuu!
We are terribly sorry to hear of your experience. We have escalated your matter to our Sanlam Sky department for assistance.
We will follow up with them again.
Kind regards,
Client Relations
We are terribly sorry to hear of your experience. We have escalated your matter to our Sanlam Sky department for assistance.
We will follow up with them again.
Kind regards,
Client Relations
We sincerely apologise for the service experience received.
Client Relations
We sincerely apologise for the service experience received.
Client Relations
