lD
lindelwa D
1 reviews | Active since Jun 2020
22 Aug 2023, 06:13
SANLAM SKY IS A ****
Sanlam Sky incompetnce deserves a zero. i cannot stress enough that if you love your peace DO NOT sign up for Sanlam for any benefits. i have been give incorrect email addresses, i have been told my emails are not received and the last straw is them NEVER honouring their SLA or turn around time. i have been waiting for 2 weeks for funeral benefit RIDICULOUS
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
22 Aug 2023, 07:48Good morning Lindelwa
Our sincere condolences with your loss.
We are also sorry to learn of your service experience.
Please send us the policy number in question, via Private reply.
On receipt of it, we will escalate the matter to the responsible department for urgent assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Our sincere condolences with your loss.
We are also sorry to learn of your service experience.
Please send us the policy number in question, via Private reply.
On receipt of it, we will escalate the matter to the responsible department for urgent assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Sanlam's reply22 Aug 2023, 07:48
Official
Good morning Lindelwa
Our sincere condolences with your loss.
We are also sorry to learn of your service experience.
Please send us the policy number in question, via Private reply.
On receipt of it, we will escalate the matter to the responsible department for urgent assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Our sincere condolences with your loss.
We are also sorry to learn of your service experience.
Please send us the policy number in question, via Private reply.
On receipt of it, we will escalate the matter to the responsible department for urgent assistance.
Kindly note that we will use the information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Sanlam's replyOfficial
22 Aug 2023, 09:21Thank you for coming back to us, Lindelwa.
We have escalated the matter for assistance.
Regards
Sanlam Client Care
We have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply22 Aug 2023, 09:21
Official
Thank you for coming back to us, Lindelwa.
We have escalated the matter for assistance.
Regards
Sanlam Client Care
We have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
23 Aug 2023, 08:32Good morning Lindelwa
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care
Sanlam's reply23 Aug 2023, 08:32
Official
Good morning Lindelwa
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care