1 reviews | Active since Sept 2018
Sanlam Sky Investment STILL not paying 3 months later
Now I have been more than patient and more than flexible but when it takes you two months going on three months to finish a claim, Istart to wonder what Sanlam is really about!
For almost 3 months I've been enquiring my policy with half of sanlam sky members saying it will be paid, when??? Probably at the second coming because the other half say we are not sure!
How difficult is it to solve this? You have all the details including others you had me go find, documentation upon documentation and STILL nothing! The policy has matured, it had been audited and was ready to pay and still nothing, everything Sanlam Sky asked for was sent through and still nothing, do you know how much airtime you consume just to give me the run around, how much data just to to put things on halt AGAIN for the love of God none of you even do follow ups so what, must the policy money stay with you, then you can lie and say I didn't make a claim?
You guys are shady and annoying me, get things done FASTER or at best put someone who knows what they are doing unless your business is to give the run around when it's pay day
We acknowledge receipt of your complaint and will arrange for further investigation.
Please accept our apology for the inconvenience caused.
Kind Regards
Client Relations
We acknowledge receipt of your complaint and will arrange for further investigation.
Please accept our apology for the inconvenience caused.
Kind Regards
Client Relations
Dear Kathleen Thompson
We take note of your comment. This is unfortunate to hear,we will forward your comment to Sanlam Sky.
Regards
Client relations
Dear Kathleen Thompson
We take note of your comment. This is unfortunate to hear,we will forward your comment to Sanlam Sky.
Regards
Client relations
Good day Kathleen
A representative tried contacting you telephonically on the number provided and could not get hold of you. He confirm he left a voicemail.
Kind Regards,
Client Relations
Good day Kathleen
A representative tried contacting you telephonically on the number provided and could not get hold of you. He confirm he left a voicemail.
Kind Regards,
Client Relations
Thank you for your time and effort taken to voice your dissatisfaction with our office.
As per your discussion with our consultant the matter has been resolved.
Kind Regards,
Client Relations
Thank you for your time and effort taken to voice your dissatisfaction with our office.
As per your discussion with our consultant the matter has been resolved.
Kind Regards,
Client Relations
Regards
Client Relations
Regards
Client Relations
Regards,
Client Relations
Regards,
Client Relations
