Sanlam sky I want my money. Pay up or you will regret the day u signed me up

I have an investment plan with sanlam sky and I made a withdrawal in may 2018. I wanted to withdraw some of my money since I'm faced with some financial difficulties and I could even be homeless if I don't get the money but I was told by their consultant that I can't withdraw more than once in 5 years and that even if I cancel I will not get my money I will only get it after 5 years. I wasnt told that when I joined otherwise I wouldn't have saved my money with them. I hv an investment with old mutual and i once had to withdraw the money more than once with old mutual to pay for my sisters school fees and all I had to do was to pay penalty fees, now what sanam so telling me is bull , I want my money I will not wait five years for my hard earned money that I need urgently .I will not. I want my money or else I will sue you for all the stress you causing me I'm about to be homeless for heaven sake and you telling me to wait five years? I have rights incase you forgot