JL
Jaco L
1 reviews | Active since Oct 2020
06 May 2021, 09:24
Sanlam sky fruad
Sanlam sky deducts debit order from my account without permission and I never even talked to someone regarding the purchase of this product. Sitting on the phone for hours and can never speak to someone. As a Sanlam customer I am seriously thinking of moving my retirement fund somewhere else. I have requested to be contacted but still nothing happens it is 2 months in a row now. Seriously unhappy
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Replies (2)
Sanlam's replyOfficial
06 May 2021, 09:33Dear Jaco
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply06 May 2021, 09:33
Official
Dear Jaco
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
06 May 2021, 15:55Dear Jaco
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you and advised of the way forward.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you and advised of the way forward.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
Sanlam's reply06 May 2021, 15:55
Official
Dear Jaco
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you and advised of the way forward.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you and advised of the way forward.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations