SM
Sammy M
1 reviews | Active since Aug 2021
01 Mar 2022, 20:32
Sanlam Sky ********** Case using my personal details
Very disappointed with this company Sanlam Sky. They've deliberately deducted my money using my persal without my concern, no one has come to me with regards to this policies, and it not minor amount, it's too much. Tried to cancel first time and after succefully cancelation they opened another one. I'm very devastated 😢 by this.
Helpful (0)
Replies (6)0
Replies (6)
Sanlam's replyOfficial
01 Mar 2022, 20:34Dear Sammy
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply01 Mar 2022, 20:34
Official
Dear Sammy
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
02 Mar 2022, 11:38Dear Sammy
Kindly provide the policy number in the private field.
Regards
Sanlam Client Relations
Kindly provide the policy number in the private field.
Regards
Sanlam Client Relations
Sanlam's reply02 Mar 2022, 11:38
Official
Dear Sammy
Kindly provide the policy number in the private field.
Regards
Sanlam Client Relations
Kindly provide the policy number in the private field.
Regards
Sanlam Client Relations
SM
Sammy M's updateReviewer Update
26 Mar 2022, 04:30While I was waiting for that I have yet receive message from you of the policy I never signed for which reads as follows^:
"Sanlam: Dear valued customer, Policy SP***6 is in arrears of R3254.9 We would like to assist you in maintaining continued benefits. Please ensure a payment of R295.9. Alternatively e-mail us on ***, reply 3 to 42065 for a call back, or contact us on ***for assistance with payment arrangements to reduce arrears or you may make use of EasyPay: Ref no '***' on the contactless website www.easypay.co.za"
"Sanlam: Dear valued customer, Policy SP***6 is in arrears of R3254.9 We would like to assist you in maintaining continued benefits. Please ensure a payment of R295.9. Alternatively e-mail us on ***, reply 3 to 42065 for a call back, or contact us on ***for assistance with payment arrangements to reduce arrears or you may make use of EasyPay: Ref no '***' on the contactless website www.easypay.co.za"
SM
Sammy M's update26 Mar 2022, 04:30
Reviewer Update
While I was waiting for that I have yet receive message from you of the policy I never signed for which reads as follows^:
"Sanlam: Dear valued customer, Policy SP***6 is in arrears of R3254.9 We would like to assist you in maintaining continued benefits. Please ensure a payment of R295.9. Alternatively e-mail us on ***, reply 3 to 42065 for a call back, or contact us on ***for assistance with payment arrangements to reduce arrears or you may make use of EasyPay: Ref no '***' on the contactless website www.easypay.co.za"
"Sanlam: Dear valued customer, Policy SP***6 is in arrears of R3254.9 We would like to assist you in maintaining continued benefits. Please ensure a payment of R295.9. Alternatively e-mail us on ***, reply 3 to 42065 for a call back, or contact us on ***for assistance with payment arrangements to reduce arrears or you may make use of EasyPay: Ref no '***' on the contactless website www.easypay.co.za"
SM
Sammy M's updateReviewer Update
26 Mar 2022, 04:30SP***9
SM
Sammy M's update26 Mar 2022, 04:30
Reviewer Update
SP***9
Sanlam's replyOfficial
28 Mar 2022, 08:33Good morning Sammy
We acknowledge your reply.
The same has been referred to Sanlam Sky for urgent handling.
Their office will make contact soon to resolve the matter.
Kind regards
Client Relations
We acknowledge your reply.
The same has been referred to Sanlam Sky for urgent handling.
Their office will make contact soon to resolve the matter.
Kind regards
Client Relations
Sanlam's reply28 Mar 2022, 08:33
Official
Good morning Sammy
We acknowledge your reply.
The same has been referred to Sanlam Sky for urgent handling.
Their office will make contact soon to resolve the matter.
Kind regards
Client Relations
We acknowledge your reply.
The same has been referred to Sanlam Sky for urgent handling.
Their office will make contact soon to resolve the matter.
Kind regards
Client Relations
Sanlam's replyOfficial
29 Mar 2022, 09:57Good day We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
Kind regards
Client Relations
Sanlam's reply29 Mar 2022, 09:57
Official
Good day We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
Kind regards
Client Relations