MR
Magda R
1 reviews | Active since Dec 2016
28 Jul 2021, 10:05
Sanlam Sky - ***** or Not!
I had a loan with Sanlam which I paid off in full. A few months later I saw that they started deducting money off my account from Sanlam Sky. I contacted them and asked what this was for and they informed me that it is a funeral policy. WHAT! I never ever app**** for that not did I ever put my signature on any document regarding this policy. After e-mails back and forth I just got ignored. They are still deducting money off my account. Please, if you had a loan with Sanlam, check your bank account for other deductions from them.
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Replies (2)
Sanlam's replyOfficial
28 Jul 2021, 10:10Dear Magda
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply28 Jul 2021, 10:10
Official
Dear Magda
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
29 Jul 2021, 13:34Dear Magda
We have been informed that feedback was provided to you and encourage you to make direct contact with the consultant.
Please stay safe and warm.
Kind regards
Client Relations
We have been informed that feedback was provided to you and encourage you to make direct contact with the consultant.
Please stay safe and warm.
Kind regards
Client Relations
Sanlam's reply29 Jul 2021, 13:34
Official
Dear Magda
We have been informed that feedback was provided to you and encourage you to make direct contact with the consultant.
Please stay safe and warm.
Kind regards
Client Relations
We have been informed that feedback was provided to you and encourage you to make direct contact with the consultant.
Please stay safe and warm.
Kind regards
Client Relations