Sanlam Sky employees are either not properly trained or clueless.

<p> On Friday, the 2nd, I made a request with Sanlam Sky to partially surrender my investment policy. I was told by the Consultant (Dikeledi) in their Sancardia Customer Care offices in Pretoria, that the process takes 48 hours. She confirmed that the money would be paid by Tuesday. There was no money on Tuesday. Up until now, the money hasn't been paid. I was told by a guy called Happy in your Call Centre that this money should have been paid on the 5th, but whoever was supposed to do that, did not. Understand that I needed this to fly to Johannesburg, I have an interview there tomorrow morning at 11am. I have been unemployed for 6 months. Sanlam has literally taken away that opportunity to stand a chance to being employed. All I keep getting is your SMS saying that the money will be paid in 24 hrs. PS: Please don't spend that SMS after this post, I have read enough of it.</p>