CM
Charles M

1 reviews | Active since Sept 2016

21 Dec 2020, 18:46

Sanlam Sky doesn't want to cancel these policies

I've cancelled the following policies under Sanlam Sky: 268990SKYGBGROUPIINS PREM *** & 264969SKYGBGROUPIINS PREM *** but for some strange reason they keep taking money from my account. I need to reverse the debit orders everytime and I'm getting tired of it. Can Sanlam Sky please leave me alone.

0
Replies (3)
Sanlam
Sanlam's reply21 Dec 2020, 18:49
Official
Good day, Charles

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply23 Dec 2020, 10:21
Official
Dear Charles 

One of our consultants has tried calling you but it goes straight to voicemail. Kindly provide a convenient time for us to call again. 

Regards,
Sanlam Client Relations
Sanlam
Sanlam's reply23 Dec 2020, 11:16
Official
Dear Charles

Thank you getting back to us. We will forward the details to the consultant. 

Regards,
Sanlam Client Relations