VT
Vusi T

1 reviews | Active since Jun 2010

01 Sept 2021, 14:56

Sanlam Sky delays to pay funeral claim

My mother submitted a funeral claim with Sanlam Sky on the 16th of August and to date no payment has been made or feedback given to her. We have called numerous times and sent several emails.

0
Replies (2)
Sanlam
Sanlam's reply01 Sept 2021, 15:07
Official
Dear Vusi

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations 
Sanlam
Sanlam's reply02 Sept 2021, 14:38
Official
Good day, Vusi

We have tried calling you but couldn't reach you. We have sent you an SMS confirming the progress of the matter. 

Kind regards,
Sanlam Client Relations