Sanlam Sky Deathclaims disappointment.

Item: Sanlam
Rating: 1
Author: Mfundo N

My Mom passed on the 13th of May 2022 and right after the she passed on. I claimed for my moms funeral cover, and they said they received all the required documents but i havent received any money from Sanlam Sky do this date. They keep saying i should re-email the document, but to date they is still no payment

Helpful (0)

Replies (3)

Mfundo N's updateReviewer Update

07 Jul 2022, 15:26

It was good and I want you guys to help as fast as you can 🙏🏻. It's been month now

Mfundo N's update07 Jul 2022, 15:26

Reviewer Update

It was good and I want you guys to help as fast as you can 🙏🏻. It's been month now

Sanlam's replyOfficial

07 Jul 2022, 16:24

Good day Mfundo

We are so sorry to hear of your loss and the negative service experience you are having regarding the claim. We have escalated your complaint to the relevant team to get in touch with you.

Regards
Sanlam Client Care

Sanlam's reply07 Jul 2022, 16:24

Official

Sanlam's replyOfficial

13 Jul 2022, 14:39

Good day

We have received feedback that you have been contacted and assisted.

Regards
Sanlam Client Care

Sanlam's reply13 Jul 2022, 14:39

Official

Good day

We have received feedback that you have been contacted and assisted.

Regards
Sanlam Client Care