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LM
Lindile M

1 reviews | Active since Jun 2022

06 Jun 2022, 14:16

Sanlam Sky ****************

I am utterly disgusted by these **** bags. A funeral cover of such a small amount and still not paid after 6 months following the death of my brother. Sanlam is ******* and if you want to be in debt in order to bury your loved one, go ahead and take a cover with them. THE BIGGEST regret of my life, ****** hell! *****ing from poor South Africans sies you have no shame. At age 64 I must go up and down to branches asking for help. Such a disgusting dishonest company.

0
Replies (4)
Sanlam
Sanlam's reply06 Jun 2022, 14:40
Official
Dear Lindile

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply07 Jun 2022, 10:30
Official
Dear Lindile

We received feedback that our consultant called you to discuss the matter further. They will request the outstanding requirements  and will keep you informed of the outcome. 

Regards
Client Relations
LM
Lindile M's update07 Jun 2022, 10:46
Reviewer Update
You mean to say that as long as the Government has backlogs producing POST MOTERM results which are not in anyway in my capacity, I will remain unpaid because that is what you are doing. Many companies pay out funeral covers without post mortem results, you are playing delaying tactics in urgent financial relief situation. Thanks God the family had cover in better reputable companies, Sanlam is an embarrassment. 6 months later still no payout, thank god my family members had funeral cover in better reputable companies. SANLAM is an embarrassment! ******* in fact
Sanlam
Sanlam's reply07 Jun 2022, 11:43
Official
Dear Lindile

We are sorry to  hear that you feel this way. Your comments are noted and referred to the responsible team. 

Regards
Client Relations