Sanlam sky

I'm very discussed with sanlam sky who I had a policy for almost over 6years,they cancelled my policy without any communication ..if I haven't called them I would've never known my policy has been cancelled!I paid via easy payments ,here I think my policy are up to date and havnt been covered since may month!!!I'm so livid and so disappointed!!? 6years for nothing and they cannot communicate, no letter no email no call ..and I have been paying my still up o yesterday my policy via easy payment .. I have never been so disappointed in Sanlam sky