Hellopeter
Share Your Experience
mS
mpho S

1 reviews | Active since Mar 2013

30 Jan 2022, 12:44

Sanlam sky claim paynent

I took out an investment policy with SANLAM sky in 2016/ 2017 and now they don't want to give me my money.

I stopped the policy in 2017 because I could no longer afford it.

Since then they have been beating about the bush and making me wait more years. If its not this, it's that.

0
Replies (4)
Sanlam
Sanlam's reply30 Jan 2022, 12:49
Official
Desr Mpho

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Regards 
Client Relations 
mS
mpho S's update30 Jan 2022, 15:04
Reviewer Update
Please reply as soon as possible. Sanlam also took money from my salary slip after cancelling my policy. They further debited my personal bank account without my consent or signing for a debit order. They refused to give me back the money they took after I cancelled my policy these people have really bul**** me. The money amounted to more than R 3000.
Sanlam
Sanlam's reply31 Jan 2022, 08:29
Official
Dear Mpho 

Our team is looking into it and will be in touch with you. 

Regards 
Sanlam Client Relations
Sanlam
Sanlam's reply02 Feb 2022, 09:43
Official
Dear Mpho

Our consultant confirmed that they tried calling you but were unable to reach you. They have provided you with further information via e-mail. 

Regards
Sanlam Client Relations