VB
Vuyolwethu B

1 reviews | Active since Jun 2022

03 Jun 2022, 14:52

Sanlam sky Claim

Last week Thursday on the 27th of April I went to cancel my policy at Sanlam sky it was my saving. I decided to cancel it and claim my money I have saving for the last 5 years. I was told I will get my money after 5 working days and yesterday was the day I was sapposed to receive my money. Today they sent me massage to say my policy claim has been sent for review. My frustration is what is there to be reviewed because it's my own money. I'm not asking them to do me any favor. My ID *** and my policy no SP***8. Please help meb

0
Replies (3)
Sanlam
Sanlam's reply03 Jun 2022, 15:16
Official
Good day Vuyolwethu

We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further handling. 

Regards
Client Relations
Sanlam
Sanlam's reply03 Jun 2022, 16:29
Official
Dear Vuyolwethu

We were informed that our consultant contacted you. They are investigating  and have prioritised your matter. 

Regards
Client Relations
Sanlam
Sanlam's reply07 Jun 2022, 10:35
Official
Dear Vuyolwethu

We received feedback that our consultant called you to discuss the progress of your claim. We trust that your mater has been resolved to your satisfaction. 

Regards
Client Relations