kH
kat H

1 reviews | Active since May 2019

11 Mar 2020, 13:48

Sanlam sky, a day light *******, i want my money, i need to buy food.

Sanlam, the worst kind of *******ion and ***** i have ever experienced.. I dnt check my payslips regularly, so in january i decided to glance at my payslip, to my surprise i got a deduction of R403. Worst part is tha i have never app**** for, when i enquire they are telling me that its an ensuarance, when i ask, they telling me names of people that i dnt know. They told me that i must bring an affidavit, so i went to the police station and made one which i took to the sanlam, they told me that i will get a phonecall on the following week, but am not being assisted there due to the fact that it has been two weeks since i went and i have not received any sort of contact. I need all my money, guys do you realy know how hard am i working for this little money? Thats a day light *******, i want every cent.

Another thing that i want to know is how did you get hold of such classified docuuments and being able to make payments without my knowledge? This means that you can take all my salary if you want? This is realy a very serious case, if i dnt get my money by end of this week, i am opening a very serious case, i cannot leave like this, suffering for what i work hard for. Never, i cannot.

0
Replies (7)
Sanlam
Sanlam's reply11 Mar 2020, 15:51
Official
Dear Kat

We acknowledge receipt of your complaint. We have escalated your matter to the relevant department for further assistance. 

Kind regards,
Client Relations
Sanlam
Sanlam's reply11 Mar 2020, 17:33
Official
Dear Kat

We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department.  Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.

Kind regards,
Client Relations
kH
kat H's update12 Mar 2020, 09:47
Reviewer Update
I need all my money, i am not going to wait for 8 weeks, i want my money, all of it, since you decided to take it without my concern.
Sanlam
Sanlam's reply12 Mar 2020, 10:18
Official
Dear Kat

We have notified the responsible team of your latest request.

Kind regards,
Client Relations
kH
kat H's update12 Mar 2020, 12:46
Reviewer Update
Sanlam sky, i refuse to be ******. I received an email just now stating that the money was deducted from January 2020 which is wrong, The money was deducted from December 2019, jan, 2020 feb 2020 and march 2020, i need what belongs to me, should hunger **** me and my family because of you people of sanlam sky?
kH
kat H's update17 Mar 2020, 23:19
Reviewer Update
Sanlam sky, y did i receive R403 yet you owe me 4 months? I want my money cause am realy working hard for it
Sanlam
Sanlam's reply18 Mar 2020, 15:58
Official
Good day

We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform.  Should thee by any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.

We value you as a client.

Kind regards

Client Relations