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MM
Makabi M

1 reviews | Active since Jul 2025

31 Mar 2026, 08:38

Sanlam sky

Good morning I’m very disappointed in Sanlam sky and I also realised the only place of communication with them is through platform. I have send all the documents they wanted but still there is a delay. I even called them yesterday and I was told they needed another document which I did send but still no respond. I need that money to pay for a PET scan is they should know. Sadly they will respond by saying they will look in to the meter. Is this how we really have to come with Sanlam sky?

0
Replies (5)
Sanlam
Sanlam's reply31 Mar 2026, 08:44
Official
Good day Makabi 

Your complaint is being attended to by Sanlam SKY.

Regards
Sanlam Client Care
MM
Makabi M's update31 Mar 2026, 10:15
Reviewer Update
They always say they are attending to the problem sadly. This is my 5th review about the same issue it shows that they only attend to the matter when is on hello Peter besides that nope. which says a lot about Sanlam Sky. And one thing I know they will take another two weeks to respond.
Sanlam
Sanlam's reply31 Mar 2026, 14:27
Official
This is to confirm that feedback has been provided to you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care
MM
Makabi M's update31 Mar 2026, 15:46
Reviewer Update
They always send a response via email after a review from hello Peter then after they will keep quiet. It’s what’s been happening for the past 3 weeks.
MM
Makabi M's update31 Mar 2026, 15:48
Reviewer Update
You can even respond to the email and they will acknowledge your email after 4days ..