Sanlam Sky

In 2023 I lost the father of my child who has the employee for Sanlam Sky as sales Rep. We submit the documents few months later he passed away to claim his Provident benefit and life cover for his children. Since then the only response I got from Sanlam Sky Payroll was that they are waiting to get an update from the Fund. It's been 2 full years I'm really disappointed and very drained. The father of my child worked for Sanlam Sky since 2*** but when he's no more we don't get his benefits!!!