MS
Magda S

1 reviews | Active since Jul 2011

20 Apr 2021, 11:29

Sanlam , simeka

Been trying for 8 weeks now to get my son in laws provident fund miney paid out , simeka , division of sanlam , no luck at all totally unacceptable and un professional

0
Replies (4)
Sanlam
Sanlam's reply20 Apr 2021, 11:35
Official
Dear Magda

We acknowledge receipt of your complaint. Please provide your son in laws details in the private field for further investigation. 

Regards,
Sanlam Client Relations
Sanlam
Sanlam's reply20 Apr 2021, 14:05
Official
Dear Magda

Can you also provide his ID number in the private field.

Thank you and regards,
Sanlam Client Relations

Sanlam
Sanlam's reply20 Apr 2021, 15:25
Official
Dear Magda

Thank you for the information. We have escalated your matter to the relevant department for further investigation. 

Kind regards,
Sanlam Client Relations

Sanlam
Sanlam's reply20 Apr 2021, 22:38
Official
Dear Magda

We were informed that one of our consultants has sent you an e-mail. Please respond directly to the consultant with the information.

Kind regards,
Sanlam Client Relations