MN
Madelein N

1 reviews | Active since Oct 2013

29 Mar 2025, 17:09

Sanlam severe illness policies - Stay away

Do not take a any policy for severe illness with Sanlam. We have raised a claim 2 years ago and have spent thousands of rands in legal fees and Sanlam still have not paid out the policy. What makes it even worse is that the person claiming worked for Sanlam for over 20 years selling these same policies to others. Sanlam's response is that it is not their fault that he took out these policies.

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Replies (1)
Sanlam
Sanlam's reply30 Mar 2025, 10:11
Official
Good morning Madelein

We are sorry to learn of your experience.

Should you want us to look into the matter, please send us a private reply with your ID number.

On receipt of it, we will escalate the matter for assistance.  

Kindly note that we will use the information you provide only to assist with this matter.

Regards
Sanlam Client Care