JB
Josh-lee Beyers

1 reviews | Active since Jun 2025

10 Jun 2025, 11:31

SANLAM SERVICE IS THE WORSE

THE ABSOLUTE WORSE SERVICE EVER!! I have been requesting since March 2025, for my beneficiary surname to be changed, attached all relevant documentation and to date they are not able to do what they need to. all you get is sorry. Then to top it off they put in a request to cancel my policy which I have NEVER requested. multiple calls, multiple emails and they still cant get it right. Ask for a manager and not even the 'manager' can provide answers.

SANLAM SERVICE IS PATHETIC! to say the least. and then they want to offer you more services but they cant even cope with what they have.

0
Replies (2)
Sanlam
Sanlam's reply10 Jun 2025, 11:39
Official
Good day Josh-lee

We are sorry to learn of your negative service experience and have arranged for you to be contacted and assisted.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply11 Jun 2025, 11:56
Official
Good day Josh-lee

We have received feedback that you have been contacted and assisted.

Regards
Sanlam Client Care