tT
thabelo T
1 reviews | Active since Nov 2020
22 Jul 2021, 10:46
SANLAM SEND THE SETTLEMENT LETTER
I have been trying to get a settlement letter for over 3 months now, and nobody seems to get back to me!!!!!!!!!!!!!!!!!!!!!
Every time I contact their customer centre, I get put on hold for until the call hangs up.
Can someone please help me. I suspect I have paid more than I should've!!!!
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
22 Jul 2021, 11:00Dear Thabelo
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply22 Jul 2021, 11:00
Official
Dear Thabelo
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
23 Jul 2021, 09:50Dear Thabelo
We have been informed that the relevant department has tried to make telephonic contact, but the number goes to voice mail.
An e-mail was also sent with the settlement letter attached.
If you need further information, we encourage you to make contact with the details provided by their office.
Kind regards
Client Relations
We have been informed that the relevant department has tried to make telephonic contact, but the number goes to voice mail.
An e-mail was also sent with the settlement letter attached.
If you need further information, we encourage you to make contact with the details provided by their office.
Kind regards
Client Relations
Sanlam's reply23 Jul 2021, 09:50
Official
Dear Thabelo
We have been informed that the relevant department has tried to make telephonic contact, but the number goes to voice mail.
An e-mail was also sent with the settlement letter attached.
If you need further information, we encourage you to make contact with the details provided by their office.
Kind regards
Client Relations
We have been informed that the relevant department has tried to make telephonic contact, but the number goes to voice mail.
An e-mail was also sent with the settlement letter attached.
If you need further information, we encourage you to make contact with the details provided by their office.
Kind regards
Client Relations