BM
Bazola M
1 reviews | Active since Dec 2018
10 Jan 2020, 12:53
Sanlam selfish and u professional
I have received the worst service from sanlam trust. I have sent requests for my children's fees and uniform early december only to still be chasing after the requests. Schools are opening and my children's fees haven't been paid. I have not received any communication just empty promises. If you think your loved ones will have peace of mind by leaving a trust fund with sanlam trust you are wrong. A person is sent from pillar to post with little regard for their situation. The worst service ever.
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Replies (2)
Sanlam's replyOfficial
10 Jan 2020, 13:16Good day, Gcina
We acknowledge receipt of your complaint. We have forwarded your matter to the relevant department for further investigation.
Kind regards,
Client Relations
We acknowledge receipt of your complaint. We have forwarded your matter to the relevant department for further investigation.
Kind regards,
Client Relations
Sanlam's reply10 Jan 2020, 13:16
Official
Good day, Gcina
We acknowledge receipt of your complaint. We have forwarded your matter to the relevant department for further investigation.
Kind regards,
Client Relations
We acknowledge receipt of your complaint. We have forwarded your matter to the relevant department for further investigation.
Kind regards,
Client Relations
Sanlam's replyOfficial
13 Jan 2020, 09:45Good day, Gcina
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
RegardsClient Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
RegardsClient Relations
Sanlam's reply13 Jan 2020, 09:45
Official
Good day, Gcina
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
RegardsClient Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
RegardsClient Relations