TG
Thabisile G

1 reviews | Active since Jun 2012

06 Oct 2025, 19:09

Sanlam se gat

1. Waiting for a ‘call back’ which should take 4hours and its been 5 DAYS. 2. Agent hangs up on me during the call. 3. Agent hangs up on me again during another call 4. Im told on hello peter Ive been sent an email and yet I have received NO email. Just detailing my experience thus far with this company. If I had any doubt in my mind, I am beyond sure I will NEVER again conduct any business with this company, in my lifetime and I will definitely discourage others regarding Sanlam. Next stop ombudsman.

0
Replies (2)
Sanlam
Sanlam's reply07 Oct 2025, 07:35
Official
Good day Thabisile  
 Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action. 

 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply07 Oct 2025, 10:15
Official
A consultant has been attempting to call you but there is no answer. Please respond to the email sent.

 Regards
 Sanlam Client Care