MB
Marcel B
1 reviews | Active since Sept 2022
02 Sept 2022, 09:22
Sanlam says they have clients interests at heart but they only have their own interests at heart
Dont ever open up a policy with Sanlam. They only think about their own pockets and not their clients. They take forever to get back to your emails and always have stories when you want to claim.
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
02 Sept 2022, 10:47Good day Marcel
We are sorry to hear of your dissatisfaction regarding our service. We are not able to trace any claim with the details you have provided to us. Please provide us with a policy number via a private message.
Regards
Sanlam Client Care
We are sorry to hear of your dissatisfaction regarding our service. We are not able to trace any claim with the details you have provided to us. Please provide us with a policy number via a private message.
Regards
Sanlam Client Care
Sanlam's reply02 Sept 2022, 10:47
Official
Good day Marcel
We are sorry to hear of your dissatisfaction regarding our service. We are not able to trace any claim with the details you have provided to us. Please provide us with a policy number via a private message.
Regards
Sanlam Client Care
We are sorry to hear of your dissatisfaction regarding our service. We are not able to trace any claim with the details you have provided to us. Please provide us with a policy number via a private message.
Regards
Sanlam Client Care
MB
Marcel B's updateReviewer Update
02 Sept 2022, 10:49REF ***7 Cloe Bowers.
MB
Marcel B's update02 Sept 2022, 10:49
Reviewer Update
REF ***7 Cloe Bowers.
Sanlam's replyOfficial
02 Sept 2022, 11:15Hi again Marcel
Thank you for further feedback. Your complaint has been escalated to Sanlam Trust.
Regards
Sanlam Client Care
Thank you for further feedback. Your complaint has been escalated to Sanlam Trust.
Regards
Sanlam Client Care
Sanlam's reply02 Sept 2022, 11:15
Official
Hi again Marcel
Thank you for further feedback. Your complaint has been escalated to Sanlam Trust.
Regards
Sanlam Client Care
Thank you for further feedback. Your complaint has been escalated to Sanlam Trust.
Regards
Sanlam Client Care
MB
Marcel B's updateReviewer Update
02 Sept 2022, 12:43This did not help me at all as Sanlam refuses my claim.
MB
Marcel B's update02 Sept 2022, 12:43
Reviewer Update
This did not help me at all as Sanlam refuses my claim.
Sanlam's replyOfficial
02 Sept 2022, 13:15Hi again Marcel
We have received confirmation from Sanlam Trust that you have been provided with formal feedback yesterday as to why they are not able to assist with your request. We unfortunately will not be able to assist you further regarding this complaint.
Regards
Sanlam Client Care
We have received confirmation from Sanlam Trust that you have been provided with formal feedback yesterday as to why they are not able to assist with your request. We unfortunately will not be able to assist you further regarding this complaint.
Regards
Sanlam Client Care
Sanlam's reply02 Sept 2022, 13:15
Official
Hi again Marcel
We have received confirmation from Sanlam Trust that you have been provided with formal feedback yesterday as to why they are not able to assist with your request. We unfortunately will not be able to assist you further regarding this complaint.
Regards
Sanlam Client Care
We have received confirmation from Sanlam Trust that you have been provided with formal feedback yesterday as to why they are not able to assist with your request. We unfortunately will not be able to assist you further regarding this complaint.
Regards
Sanlam Client Care