KS
KayleenMarshay S

1 reviews | Active since Sept 2014

07 Jan 2026, 13:09

SANLAM - Savings Locked Away When I Needed Them Most — Tax-Free, But Not Stress-Free. Might as Well Have Saved Under the Mattress

Requested a withdrawal from my Tax Free savings on 11 December 2025...it is 7 January 2026 and still nothing. I do not receive a bonus or 13th cheque and use these savings as extra income over the Festive season. Lack of communication. I am utterly disappointed. Might as well have saved under the mattress!

0
Replies (3)
Sanlam
Sanlam's reply07 Jan 2026, 13:33
Official
Good afternoon

We are sorry to learn that you have not yet been assisted and have arranged for assistance from the responsible team.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply07 Jan 2026, 13:47
Official
Hello KayleenMarshay

We have sent you a private reply.

Regards
Sanlam Client Care
KS
KayleenMarshay S's update07 Jan 2026, 14:54
Reviewer Update
At this stage I don't even care.