1 reviews | Active since Sept 2015
Sanlam Savings and Investment
Dear Hello Peter, <br> <br> I have a savings and investment account wit h Sanlam. <br> <br> I am a permanent resident in S.A for the pass 13 years, I went to study and work here. Due to my nature of business, I need to go to oversea for a year. <br> <br> Last week I have requested Sanlam to cancel my account because I am not sure will I be coming back to SA after a year or not. <br> <br> Long story short, Sanlam gave me a list that I need to provide (the usual document like ID copy, proof of address, etc) which I have provided them. Today, they gave me a call and asked them is that a proof that I am a permanent resident ? My ID copy will be the proof isn't it and then they said because on my ID it says Non SA Citizen so I need to go to Home Affair to get a letter to state that I am in the country, I think this is non-sense as my ID is a proof that I am SA P.R and my bank account have proof my residential and I am in the country. <br> I seriously think Sanlam just want to keep your money and they use an \investment account"as cover. <br> Please be careful guys"
Hello Tonykeung888. We acknowledge receipt of your complaint and will arrange that it be investigated urgently. Kind regards. Maresa May
Hello Tonykeung888. We acknowledge receipt of your complaint and will arrange that it be investigated urgently. Kind regards. Maresa May
